A330 cockpit images full#

While photos of snaking lines and posts of passenger frustrations at Toronto's Pearson airport popped up on social media over the summer, the chaos of overflowing terminals and luggage-clogged arrival areas that marked the 2022 travel season did not come to pass, due in part to more prepared players and fully staffed agencies and security contractors. 'I think travellers can relate to those two travellers' experience out of Las Vegas, because they feel they've had their travels disrupted to a much greater degree than prior to (the pandemic).' 'People's patience is likely wearing thin,' he said. The outcry on social media sparked by the incident speaks to a degraded level of service perceived by Canadians after a year marred by frequent flight delays and lost luggage, said former Air Canada chief operating officer Duncan Dee. 'What the heck are you doing?' he asked of the carrier. John Gradek, who teaches aviation management at McGill University, says the aircraft never should have been dispatched, given the 'biological hazard' on board. 'They were upset and firm, but not rude.'

A330 cockpit images full#

'When the clearly upset passengers tried to explain to the flight attendant that the seat and seatbelt were wet and there was still visible vomit residue in their area, the flight attendant was very apologetic but explained that the flight was full and there was nothing they could do,' Benson wrote.Īfter a 'back-and-forth' argument with cabin crew, the pair asked for blankets and wipes to clean the area themselves before a pilot told them they could either leave the plane voluntarily or be escorted off by security and placed on a no-fly list due to rude behaviour - a characterization Benson rejected. 29 post, which had garnered a combined 8,100 reposts and comments as of Wednesday evening. The cabin crew had 'placed coffee grinds in the seat pouch and sprayed perfume to mask' the odour, she said in the Aug.

In a Facebook post that has since gone viral, Susan Benson of New Brunswick said she was in the row behind the two women when she detected 'a bit of a foul smell but we didn't know at first what the problem was.' These fluids, and the surfaces that come in contact with them, should always be considered as contaminated,' the agency said in a statement. 'Blood, vomit and diarrhea may contain microorganisms that can cause disease.

It cited its mandate to ensure that anything brought into the country on conveyances ranging from planes to trains does not risk transmission of illnesses that can be spread via contact with body fluids. The Public Health Agency of Canada said it is in contact with Air Canada. 'Our operating procedures were not followed correctly in this instance.' 'They clearly did not receive the standard of care to which they were entitled,' the airline said in a statement emailed to The Canadian Press.

READ MORE: 'Just disgusting': Travellers kicked off Air Canada plane after speaking up about vomit-soiled seats.

On Tuesday, Air Canada said it apologized to two passengers who were escorted off the plane by security after protesting that their seats were soiled - and still damp - ahead of an Aug. The outrage sparked by a passenger incident involving a vomit-smeared airplane seat reflects a broader frustration with flight operations in Canada, travel experts say - as the country's public health agency says it's investigating the recent episode.